Privacy policy

At Modest Scents ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

## Information We Collect

### Information You Provide to Us

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

* Full name
* Email address
* Phone number
* Billing and shipping address
* Payment information
* Account credentials
* Customer support inquiries and communications

Providing certain information may be necessary for us to process orders and provide our services.

### Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

* IP address
* Browser type and version
* Device information
* Pages visited
* Time spent on our website
* Referring website or source
* Website usage and interaction data

This information helps us improve our website performance and user experience.

### Information from Third Parties

We may receive information from trusted third-party service providers, including:

* Shopify (our ecommerce platform)
* Payment processors
* Shipping and fulfillment partners
* Marketing and analytics providers

Any information received from third parties is handled in accordance with this Privacy Policy.

## How We Use Your Information

We use your information to:

* Process and fulfill orders
* Manage your account
* Provide customer support
* Send order confirmations and shipping updates
* Improve our products, services, and website
* Detect and prevent fraud or unauthorized activity
* Comply with legal obligations
* Send promotional offers and marketing communications (where permitted)

## Marketing Communications

With your consent, we may send promotional emails, offers, and updates about Modest Scents products.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

## Cookies and Tracking Technologies

We use cookies and similar technologies to:

* Ensure website functionality
* Remember your preferences
* Analyze website traffic and performance
* Improve user experience
* Deliver relevant advertising

You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

For information regarding Shopify cookies, please visit Shopify's cookie policy.

## Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

* Payment processing providers
* Shipping and delivery partners
* Website hosting and technical service providers
* Analytics and marketing partners
* Legal authorities when required by law

All third-party partners are expected to protect your information and use it only for authorized purposes.

## User Reviews and Public Content

If you submit product reviews, testimonials, or other public content, that information may be visible to other users.

Please avoid sharing sensitive personal information in publicly visible areas of the website.

## Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.

## Children's Privacy

Our services are not intended for children under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

## Data Security

We implement reasonable security measures to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

## Data Retention

We retain personal information only for as long as necessary to:

* Fulfill orders and provide services
* Meet legal and regulatory requirements
* Resolve disputes
* Enforce agreements and policies

## Your Rights

Depending on your location, you may have the right to:

* Access your personal information
* Request correction of inaccurate information
* Request deletion of your data
* Restrict certain processing activities
* Withdraw consent where applicable
* Request a copy of your personal information

To exercise any of these rights, please contact us using the details provided below.

## International Data Transfers

Your information may be processed or stored in countries outside your country of residence, including through our service providers. Where required, we take appropriate safeguards to protect your information.

## Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised "Last Updated" date.

## Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: modestscentsofficial@gmail.com
Website: www.modestscents.com

We will make reasonable efforts to respond to your inquiries promptly.